Privacy Policy

Ilektra’s Croshade Privacy & Cookies Policy


The protection of your personal data is for us of great importance; therefore, we do comply with all applicable laws and regulations on data protection, including the EU General Data Protection Regulation ("GDPR"). By the present privacy & cookies policy we inform you how we use and protect your personal data we collect, as well as which are the cookies we use.


1. Controller

Controller, as defined by Art. 4 par. 7 GDPR, of the personal data collected and processed according to the present privacy & cookies policy of our website (hereinafter the "Website") shall be:


Ilektra's Cro-shade Ltd

Klementinenstr 9A

80805 Munich

Phone: +49 89 99759123,




(hereinafter "Ilektra's Cro-shade" and/or „we“ and/or „us“)).


If you have questions about Ilektra’s Croshade Privacy & Cookies Policy, you are kindly asked to send us an e-mail at the e-mail address mentioned above.


2. Storage of your data

Ilektra's Croshade Server is hosted by “Hetzner Online GmbH” (Hetzner Online GmbH, Industriestrasse 25, 91710 Gunzenhausen, Deutschland,, hereinafter "Hetzner”). Hetzner provides us with the online e-commerce platform, which allows us to offer you our products online. Your data will be stored on secured Hetzner’s servers.


3. Processing of your personal data

Personal data means any information relating to an identified or identifiable natural person (Article 4 par. 1 GDPR), such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

By placing an order through our Website the following data of yours are collected:

(1) Name

(2) delivery address

(3) billing address

(4) IP address

(5) E-mail address

(6) Telephone Number


The above data are necessary to be collected and processed in order to fulfill your order. Ilektra's Croshade uses these data exclusively for direct communication, to process your order and fullfil it’s obligations.


4. Visit of our Website – Logfiles


Every time you visit our Website, automatically following data may be collected:

(1) Information about the browser type and version you use.

(2) Your operating system

(3) Your Internet service provider

(4) Your IP address

(5) Date and time of access

(6) Websites from which you access our Website

(7) Web sites accessed by the user's system through our Website

The storage of the above data takes place only temporarely. The legal basis for the temporary storage of the above data and log files is Art. 6 par. 1 GDPR.

The temporary storage and collection of the IP address is necessary to allow you to visit our Website and essential for the operation of it. The data are to be deleted once their storage is not anymore necessary, i.e. once the respective session is completed.

The legal basis for this processing is Art. 6 par. 1 GDPR.


5. Storage of your e-mail address


If you wish so, you can provide us with your e-mail address in in order to receive our newsletters.


For the storage of your e-mail address in order to send you newsletters, you will be asked to grant to us your consent and to read carefully and accept the present privacy policy terms.


No disclosure to third parties takes place. Your e-mail address shall be used exclusively for the scope mentioned above (sending of newsletters) and as long as you wish so.


Legal basis for the processing of the above data according to the above is – provided that your consent has been given - Art. 6 para. 1 GDPR.


6. Why do we collect and process your data

6.1 Processing of orders

The processing of your personal data basically serves the processing of your orders and the fullfilment of the purchase contract between you and Ilektra’s Croshade. The personal data required to effect payment is collected directly from our payment service provider.

6.2 Newsletters

The processing of your personal data may also take place for the sending of newsletters, provided, however, that you have given us your consent in accordance with paragraph 5 above.

6.3 Analysis purposes

The processing of personal data may also take place for analysis purposes. However, as provided in paragraph 10 below, your consent to this is necessary.


7. Children's data

Ilektra's Croshade website is not intended for children and adolescents under the age of 18. We do not intentionally collect information from children and adolescents under the age of 18. If persons under the age of 18 submit personal data to Ilektra's Croshade, they will be deleted once we get aware of and, in any case, as soon as possible.


8. Duration of storage

As already mentioned above, your data will be stored on secured Hetzner’s servers. You can read here how Hetzner is processing personal data.


Ilektra’s Croshade will keep your personal data for as long as it is necessary for the purposes mentioned above and in case as long as it is allowed by the respective law. Data provided by you are to be deleted at the latest after expiration of any commercial and/or tax-related retention period. Automatically stored data will be deleted once Ilektra’s Croshade receives from you a relevant written request.


9. Cookies Policy


A cookie is a small, often encrypted text file, that a website stores on your computer or mobile device with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly; they do not damage your computer.


Cookies are an essential part of our Website. The main purpose of our cookies is to improve your browsing experience. For example, they are used to remember your preferences while browsing and on future visits. The information collected by the cookies also enables us to improve our Website.


We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our Website.


The information stored in the Cookies of our website is used exclusively by us and by our above mentioned host company “Hetzner” that provides us with the online e-commerce platform, which allows us to offer you our Products online.


By visiting our Website you are informed analytically about the cookies that are used on our Website; moreover, you are asked/have the right to accept all the cookies used or deactivate all of them or deactivate some of them.


As already mentioned, the purpose of using the cookies listed is to make it easier for you to visit and use our Website and all functions of it without restrictions; the above cookies are technically necessary. The legal basis for the processing of personal data by using technically necessary cookies is Article 6 par. 1 GDPR.


In addition, we may use cookies on our Website that allow an analysis of users' browsing behavior, such as Google Analytics. These cookies gather information to create reports about the use of our Website. How Google Analytics collects and processes data can be at: The legal basis for the processing of personal data by using analysis tools is, provided you have given your consent, Art. 6 par. 1 GDPR.


If you do not accept or deactivate in whole or partially the use of cookies, this may, unfortunately, result in functional restrictions.



10. Your rights

Regarding the storage and process of your personal data, you have following rights:


10.1 Right of information

You may ask us to confirm that we storage and process personal data of yours. You may also ask us to provide you access, as well as, inter alias, the following information:

- the purposes for which the personal data are processed;

- what kind (categories) of personal data are processed;

- to whom the personal data are disclossed (in case such disclosure takes place);

- the duration of the storage, if possible, or, if not possible, the criteria used to determine that period

- the existence of the right to request from us rectification or erasure of your personal data or restriction of processing of your personal data or to object to such processing;

- the right to lodge a complaint with a supervisory authority;

- in case your personal data are transferred to a third country or to an international organisation (which is, however, not the case), you shall have the right to be informed of the appropriate safeguards relating to that transfer.


We shall provide you a copy of the personal data undergoing processing, if you ask us so, in a commonly used electronic form.


10.2 Right of rectification

You have a right of rectification and/or completion in case the personal data processed are incorrect or incomplete. We have to proceed to the requested correction with undue delay.


10.3 Right of erasure

You may ask us to, without undue delay, delete your personal information and we are required to do so in following cases:

  • your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

  • you withdraw your consent on which the processing was based, as well as where there is no other legal ground for the processing;

  • you object to the processing pursuant to Article 21(1) and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2);

  • your personal data have been unlawfully processed;

  • your personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject;

  • your the personal data have been collected in relation to the offer of information society services referred to in Article 8(1).

10.4 Right of restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

- in case you claim that your personal information is not accurate, as long as we are trying to verify the accuracy of your personal information;

- the processing is unlawful and you, instead of asking to delete your personal data, request the restriction of the use of them;

- Ilektra’s Croshade does not need anymore the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

- if you have filed an objection against the processing under Art. 21 par. GDPR, however it is not yet certain whether the legitimate reasons of Ilektra’s Croshade overrides your rights.

If the processing of your personal data has been restricted, these data may only be used with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.


10.5 Right of notification

In case you have excersiced your right of rectification, erasure or restriction, we are obliged to notify all recipients to whom your personal data have been disclosed of this correction, erasure or restriction of your data, unless this proves to be impossible or involves a disproportionate effort from our side.

You have the right to be informed about these recipients (if any).


10.6 Right of objection

You have the right to object at any time regarding the process of your personal data according to Art. 6 par. 1 GDPR.

In any such case we shall not be allowed to continue the process of your personal data, except for we can demonstrate that
legitimate grounds apply that override your rights and interests.

In case your personal data are processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for that reason.

If you object to the processing for direct marketing purposes, your personal data will no longer be processed for these purposes.


10.7 Right to revoke the data protection consent declaration

You have the right to revoke your data protection consent declaration at any time for the future.


10.8 Right of portability

You shall have the right to receive your personal data that you provided to us, in a structured, commonly used and machine-readable format. You shall also have the right to transmit those data to another controller, where:

  1. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1); and

  2. the processing is carried out by automated means.


10.9 Right to file a complain before a competent authority

Without prejudice to any other right you may have, in case you believe that the collection and process of your personal data does not take place in accordance to the GDPR, you shall have the right to file a complain before the competent authority, in particular in the Member State of your residence, employment or in which the alleged infringement took place.