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Ilektras Cro-shade provides worldwide deliveries in collaboration with DHL Express (excepting oversized and/or overweight goods – see below).
Oversized and/or overweight goods will be shipped in collaboration with delivery companies depending on the country of delivery.
Ilektra’s Cro-Shade exercises the utmost diligence in processing orders and will make its best to deliver Your order within the time frame indicated. We will try our best to dispatch orders as quickly as possible and in the order in which they are placed. Notwithstanding any extraordinary circumstances and subject to Product availability, if no specific timeframe is indicated in the confirmation We aim to deliver within 4-6 weeks following confirmation of the order.
Before placing Your order, You will be informed of the exact delivery charges and the expected delivery details. As stated above, once You have placed Your order (either through our Website or by contacting us directly), You will receive an e-mail confirmation with Your expected delivery details to the e-mail You provided us.
In cases of force majeure, such as war, riots, fire, flood, strikes etc., the delivery of Your Product may be delayed or even cancelled; in case of cancellation Ilektra’s Croshade will refund any amount already paid by You using the same method used by You to make the payment.